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SOAP type API calls


We are working on a project to automate emails transfer to tickets. At certain point we have to create a POST request to an API to fill in a ticket. The API is using SOAP messaging and request has to be sent in raw XML code. Filling in tickets works fine using testing tools like SoapUI, but when using Invoke Web Services action in Win Automation - all we get is 200 response code with wsdl file. Is there any solutions, that have similar issues and how make it work?

Thank you

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1 Comment


Hello Zygintas,

Thank you for contacting us.

In case you are able to invoke the web service with SoapUI, then the "Invoke Web Service" WA action, should work as well.

Please make sure that you have configured all the fields in the properties of the action correctly.

Additionally, please go to the Advanced tab of the action and try unchecking the "Encode Request Body" checkbox. Also, use "HTTP Authentication" if needed.

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