Support Portal

for ProcessRobot and WinAutomation

Start a new topic

Send an email on healthcheck failure

We recently experienced an issue where some solobots were not able to communicate with the Process Robot server.  Over a period of time, Process Robot logged a number of these messages in Audit as "informational" messages (blue icon): 


"Resolution of execution Robot Pool of scheduler Schedule Trigger: no enabled robots are on targeted robot pool 'SPool'"  


Instead of displaying an informational message, is there any way to have errors like this result in an "error" row in Audit?  That would be preferable so that we receive an email if/when this problem occurs again.  Is there any other way to receive an email when this occurs?  Thanks.

1 Comment

ADMIN

Hello Karl,


Thank you for your feedback.


Please note that we have forwarded your feedback to the appropriate department and it will be taken into consideration for future releases of ProcessRobot. 

Also, please note that 'enable/disable' options for Robots, as well as editing a Robot Pool (adding, removing Robots) are configurable only by a ProcessRobot Administator user. Hence this "informational" message should only appear in the extreme case a ProcessRobot Admin has created an empty Robot Pool or has disabled the Robots of any Robot Pool and then another Control Desk user has assigned a schedule to that Robot Pool.

Login or Signup to post a comment