Support Portal

for ProcessRobot and WinAutomation




  • Process Studio users now get notified in the event of a connection issue with the server
  • New field in the Control Desk Settings tab for the installation name along with its unique installation ID

Corrections and Improvements

  • Improvement in synchronization between the video log and the process actions playback
  • Processes randomly crashing due to CaptureFast  actions on robots has been fixed
  • Issue with queued processes remaining in the queue after a SoloBot restart has been fixed
  • Issue with recurring schedules occasionally stopping to initiate a process has been resolved
  • ABBYY actions have been updated to work with version 12.
  • Monitor tab now shows events of the last 2 hours
  • Concurrency Policy affecting authentication on Sidebots has been corrected
  • Issue where multiple Sidebot sessions on one workstation used to affect one another has been fixed

Please contact your account manager to get more information and the download links!