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Error while running from console ,run button is inactive

this is happening frequently , everytime i have to stop services and import the new script to run , getting this error message :


RMRJ05 Internal error while attempting to start process 'processname'. Process did not start.


Additional details : An internal error occurred. Please contact support at support@softomotive.com for a solution. Details:

 

RMRJ05 Internal error while attempting to start process 'Deed Extraction V3.0 & typing combined (2) (1) (1)'. Process did not start.

 

System.Exception: User is active but his UserAgent has not registered with the platform. Tip: Doublecheck that the UserAgent is set to run automatically upon User Login in the account involved.

 

 

--------- Exception Message---------

 

System.Exception: User is active but his UserAgent has not registered with the platform. Tip: Doublecheck that the UserAgent is set to run automatically upon User Login in the account involved.

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