ProcessRobot and WinAutomation are using add-ons to communicate with Chrome and Firefox.

*Supported Versions: For both Firefox and Chrome, we support all versions greater than Version 50.

These add-ons can be installed during the installation of the product. However, the process to install them later on is the following:

This showcase scenario shows you how to install the add-ons and how to enable them or disable them in your browser.

(a) Installing add-ons for Firefox or Chrome

  1. Open your Process Designer>Tools> Browser Extensions and select the Browser you want to work with (Firefox or Chrome).

This will launch (or bring to the foreground) Firefox or Chrome with the following screen:

- Firefox

- Chrome

  1. Click Add and then OK.

- Firefox

 - Chrome


You can now start using Firefox or Chrome for your web automation tasks.


If you don’t have access to the Process Designer, right-click on the Robot Icon on the System Tray and follow the same process.

(b) Additional Settings that Might Influence Automation for Firefox or Chrome

- Firefox

Another thing you might want to know regarding Firefox is how to enable or disable (default seems to be enabled) alerts in “modal” dialog boxes that freeze your browser and prevent you from switching to other tabs or windows. If this setting is enabled, it can have a real impact on the viability of your automations, so this is how you can disable it:

  1. Enter the text “about:config” on the URL bar of a new tab on Firefox and press Go:

  1. Search for the “prompts.tab_modal.enabled ” preference name in the resulting list and double-click on it in order to change it to false:

- Chrome

Disable running background apps when Google Chrome is closed Settings>Settings Navicon>Advanced>System

Now you are for sure ready to go!