ProcessRobot

WinAutomation

Support
 
 
  • Current version full support

Yes

Yes

  • One version back full support*

*bug fixing dependent on customer’s demand

Yes

Yes

  • Older versions support*


Exception: Issues related to licenses or software initiation problems.

No

No

  • No support to customers without active SAP*

Exception: Issues related to licenses or software initiation problems.

Yes

Yes

Professional Services

 

 

  • Available for current version

Yes

Yes

  • Available for one version back

Yes

No

Training

 

 

  • Available for current version

Yes

Yes

  • Available for previous versions

No

No