ProcessRobot

WinAutomation

Support
 
 
  • Current version full support to customers with active SAP (Software Assurance Plan)

Yes

Yes

  • One version back full support to customers with active SAP (Software Assurance Plan)

Yes

Yes

  • Older versions support


Exception: We offer support for issues related to licenses or software initiation problems.

No

No

  • Support to customers without active SAP (Software Assurance Plan)

Exception: We offer support for issues related to licenses or software initiation problems.

No

No

Professional Services

 

 

  • Available for current version

Yes

Yes

  • Available for one version back

Yes

No

Training

 

 

  • Available for current version

Yes

Yes

  • Available for previous versions

No

No