When a user (or admin) runs WinAutomation Console/Process Studio as an administrator, the following actions may fail with the following error when executed within the Process Designer:

  • Launch Excel
  • Launch Outlook

It has been noticed that they run fine out of the Process Designer and they also run fine anywhere when Console/Studio is not run as admin.

The above behavior has been reported when the machine is in a cloud provider and it is using a shared installation of MS Office.

Installing Office locally resolves this issue.