Upon trying to open a WinAutomation or ProcessRobot component, it hangs on the loading screen.



Solution

Step 1 - Close the defective component. It could be either one of the below: 

  • WinAutomation Console
  • ProcessRobot Control Desk
  • ProcessRobot Process Studio

Step 2 - Go to "C:\Users\Your_UserName\AppData\Local\Softomotive". Note that the "AppData" folder is by default hidden.

Step 3 - Delete the component's "SoftomotiveComponent_StrongName" folder. 



Step 4 - Restart the component.