Description

One of the following messages appears:

 

 

Error messages in the logs:

  • License Revoked - "The Licensing Server reported that the License Key in use has been dis-associated from the machine it was originally assigned to and can no longer be used by it."
  • License Installation Failed - "ServerResponseCode: 'LICENSEKEY - ASSIGNEDELSEWHERE'"


Solution

Log in to the User Area and on the license key of interest, click on the "Unassign License" option.


 

You will then be able to assign the license to your machine through the WinAutomation Console.


Cause

There must have been some change to your Machine ID. Each WinAutomation license is assigned to a certain Machine ID. This ID identifies a machine. Windows updates are an example of changes that may affect this value.