Support Portal

for ProcessRobot and WinAutomation

Useful information

Trial WinAutomation version 9.2
Winautomation v9.2 evaluation is possible only via using Microsoft's Power Automate license type. Please check the following detailed article: htt...
Thu, 21 May, 2020 at 12:08 PM
Ticket priority definition
Ticket priority definition can be found in the table below. When opening the ticket via the portal it is feasible to select the priority level. In any case...
Fri, 9 Feb, 2018 at 12:21 PM
How to create a new support ticket for WinAutomation/ProcessRobot
Dear user, Thank you for reaching out to us! Starting October 13, 2020, support incidents will no longer be generated through our Support Portal. ...
Mon, 12 Oct, 2020 at 1:40 PM
Support, Professional Services & Training Policy
    ProcessRobot WinAutomation Support     Current version full support to customers with active SSMP (Software Support and Maintenance Plan) Yes Yes...
Wed, 26 Jun, 2019 at 2:49 PM
Softomotive Academy
Softomotive as part of the smooth RPA journey strongly recommends all RPA enthusiasts, to undertake the courses available in the Softomotive Academy. Th...
Wed, 20 Feb, 2019 at 12:31 PM
ProcessRobot Diploma
Softomotive offers a Diploma on ProcessRobot to certified partners, clients and developers as a credential to professionals with the necessary expertise to ...
Wed, 20 Feb, 2019 at 2:36 PM
How to get product updates
In the Announcements section of our Community Forums, you will find the latest updates of ProcessRobot and WinAutomation. All major and minor software r...
Thu, 8 Aug, 2019 at 6:37 PM
Contact Sales deparment
For requests/questions related to the following topics, feel free to contact our Sales Department at Purchase Purchase ProcessR...
Mon, 22 Jun, 2020 at 3:00 PM
Old WinAutomation Forum is down
Our new Support Portal has been launched recently. So, our old WinAutomation Forum/Blog and WinAutomation LinkedIn group are no longer available. Al...
Tue, 5 Feb, 2019 at 7:13 PM
Don’t have time to build your Software Robots on your own?
Our support experts are fully prepared to help you build processes for your organization’s needs. Feel free to check this page.
Wed, 24 Oct, 2018 at 10:58 PM