Support Portal

for ProcessRobot and WinAutomation

WinAutomation Support Tips

Unassign/de-register WinAutomation license
A WinAutomation license can be unassigned/de-registered from a machine in order to be assigned/registered to another, through the following steps: Optio...
Thu, 6 Sep, 2018 at 4:33 PM
Transfer WinAutomation License to another User
A WinAutomation license can be transferred from one User to another, so that another User will be able to view and manage it (distribute/assign it among the...
Thu, 6 Sep, 2018 at 4:26 PM
WinAutomation AutoLogin Documentation
AutoLogin requirements     In  order for WinAutomation’s ‘AutoLogin’ feature to work properly, there are some  predetermined settings that need to be in...
Fri, 23 Mar, 2018 at 1:25 PM
Autologin using command line
In case you use the autologin feature using the command line, please use it as follows. Type the password alone on a .bat file and in the “WinAutomatio...
Tue, 19 Jun, 2018 at 11:38 AM
Error – “Invalid Drive U:\”
This error occurs when the User folder is stored into a mapped drive. The installation of WinAutomation requires elevated permissions. We cannot access a ...
Fri, 23 Mar, 2018 at 5:56 PM
Exe policy - Runtime Tokens
Purchase Runtime Tokens  From WinAutomation version 7 and on, with the Professional and the Professional Plus editions, you are able to license your compil...
Thu, 20 Sep, 2018 at 4:39 PM
Re-install WinAutomation Services [Version 6,7 and 8]
In case the WinAutomation Services WinAutomation Server Service and WinAutomation Machine Agent Service have not been installed correctly, then either o...
Mon, 13 Aug, 2018 at 11:35 PM
Tesseract OCR Engine in a Compiled Process
When the "Create Tesseract OCR Engine" Action is used in a Compiled Process, then in order for the Tesseract OCR Engine to be initialized prope...
Mon, 13 Aug, 2018 at 11:20 PM
WinAutomation requires a new license key
In case WinAutomation Console is grayed out, there is a high chance that the WinAutomation license has been unassigned/de-registered from the Machine ID.  ...
Thu, 6 Sep, 2018 at 4:28 PM
How to Uninstall WinAutomation
WinAutomation can be uninstalled with one of the following ways: 1. Running the WinAutomation Setup file and selecting the option "Uninstall"....
Thu, 21 Jun, 2018 at 7:06 PM