Support Portal

for ProcessRobot and WinAutomation

WinAutomation Support Tips

Failed to start service "WinAutomation Service"
In case you recently downgraded your WinAutomation installation from a newer version to an older one and you see the above message upon launching WinAu...
Wed, 6 Mar, 2019 at 1:38 PM
Create Compiled Process (.exe file) with Startup Arguments
In order to pass startup parameters to a Compiled Process, proceed as below: Use the "Get Command Line Arguments" Action in your Process. This A...
Fri, 1 Feb, 2019 at 1:30 PM
Scheduling Interactive Processes
WinAutomation may execute a Process in a Non-Interactive Mode, only if it does not contain any interactive Actions. Check the list of Interactive/Non-Intera...
Fri, 15 Nov, 2019 at 5:22 PM
Machine-Agent has not been registered - Process did not start
In case a Process cannot start because the "WinAutomation Machine Agent" has not been registered, proceed as below: Launch "services.msc&qu...
Thu, 14 Mar, 2019 at 5:58 PM
WinAutomation Setup error - MS Visual C++ Runtime could not be installed
During a WinAutomation installation, an error message similar to the following may be encountered: For unspecified reasons, the aforementioned &quo...
Thu, 7 Mar, 2019 at 1:32 PM
Process Crashed issue with 3 specific Event Viewer logs
A "Process Crashed" error log appears, with no additional details. It is followed by an 'Auto-cleanup of Processes with no lifesigns' wa...
Tue, 20 Aug, 2019 at 2:58 PM
Why WinAutomation asks for license registration
Sometimes, when you open the WA Console, you are prompted to register your License key. This is normal for the first time you open the WA Console, but it ma...
Tue, 20 Aug, 2019 at 4:11 PM
Machine ID is not being created
When WinAutomation is not getting a Machine ID, there might be different reasons causing this. Case 1 The WA services are not running or don't exist ...
Mon, 30 Sep, 2019 at 6:10 PM
System Type Initialization Exception - Value cannot be null error
An error message similar to the one below appears in WinAutomation Console window upon clean starting the computer: Exception = System.TypeInitializatio...
Fri, 23 Aug, 2019 at 1:01 PM
Kaspersky deleting WA executables and treating them as Malware
We have encountered an issue, where an executable was generated with WinAutomation and the moment it was generated, the exe file was deleted from the chosen...
Mon, 7 Oct, 2019 at 2:12 PM