Support Portal

for ProcessRobot and WinAutomation

WinAutomation Support Tips

Error while retrieving logs
The WinAutomation Console freezes when trying to access the "Logs" tab, with the below error. The issue typically occurs when the "L...
Tue, 8 Oct, 2019 at 3:10 PM
Error while retrieving options - Operation can't be performed
If an "Error while retrieving options - Operation can't be performed" is thrown while in the WinAutomation Console, preventing you from using...
Wed, 23 Oct, 2019 at 6:25 PM
WinAutomation License already in use
Description One of the following messages appears:     Error messages in the logs: License Revoked - "The Licensing Server reported that the ...
Tue, 12 Nov, 2019 at 6:48 PM
FJDLREH01 Internal error while starting debugging
An "Ooops" pop-up message is thrown when the Process Designer's "Start" button is pressed. The issue can occur when "WinAu...
Fri, 22 Nov, 2019 at 4:58 PM