Support Portal

for ProcessRobot and WinAutomation

General Support Tips

Database Monitor Trigger Error - SQL Server Service Broker
An SQL Database needs to have the "SQL Server Service Broker" enabled in order for the Database Monitor Trigger to be able to execute the associat...
Mon, 26 Aug, 2019 at 2:06 PM
Cannot capture control - orange rectangle in wrong place
While trying to capture the control of a web element, the orange box does not surround the element of interest correctly: Follow the steps below...
Tue, 3 Sep, 2019 at 6:34 PM
Internet Explorer fails when launching a local file
When launching Internet Explorer with a local file specified as an initial URL, the action fails to launch with an error similar to this:   In additi...
Wed, 6 Nov, 2019 at 5:04 PM
Component cannot start - hangs on the loading screen
Upon trying to open a WinAutomation or ProcessRobot component, it hangs on the loading screen. Solution Step 1 - Close the defective component. It...
Tue, 12 Nov, 2019 at 6:43 PM