Support Portal

for ProcessRobot and WinAutomation

WinAutomation Console

WinAutomation “Connecting to server. Stand by…”
Description “Connecting to server. Stand by ...” message in the WinAutomation Console   Solution Go to "Services.msc" on your machine and...
Thu, 2 Jan, 2020 at 2:53 PM
Unassign/de-register WinAutomation license
A WinAutomation license can be unassigned/de-registered from a machine in order to be assigned/registered to another, through the following steps: Optio...
Thu, 28 Mar, 2019 at 6:22 PM
Backup WinAutomation Processes Database
A backup of the WinAutomation database (Processes.dat file) can be created through the WinAutomation Console (WinAutomation Console > Options > Settin...
Tue, 18 Dec, 2018 at 4:50 PM
Transfer WinAutomation License to another User
A WinAutomation license can be transferred from one User to another, so that another User will be able to view and manage it (distribute/assign it among the...
Thu, 6 Sep, 2018 at 4:26 PM
Re-install WinAutomation Services
In case the WinAutomation Services WinAutomation Server Service and WinAutomation Machine Agent Service have not been installed correctly, then either o...
Fri, 17 Jul, 2020 at 3:16 PM
WinAutomation requires a new license key
In case WinAutomation Console is grayed out, there is a high chance that the WinAutomation license has been unassigned/de-registered from the Machine ID.  ...
Fri, 25 Oct, 2019 at 1:50 PM
How to Secure your WinAutomation Processes
Any information that you enter within a WinAutomation Process can be stored securely. Unauthorized users will not be able to access the contents of the ...
Wed, 6 Nov, 2019 at 3:48 PM
WinAutomation License Management
WinAutomation Licenses can be viewed and managed in the WinAutomation User Area. If you own a license but do not have a User Area account, kindly regist...
Thu, 7 Mar, 2019 at 2:12 PM
Where is my WinAutomation license?
Your WinAutomation license key can be found either in the WinAutomation Console or in the User Area of our website. WinAutomation Console Navigate to &...
Tue, 11 Dec, 2018 at 2:34 PM
License Retrieval Failed - Operation failed: Not connected to server
In case after entering the license key in WinAutomation you encounter the error message "Operation failed: Not connected to server", open...
Wed, 5 Dec, 2018 at 11:21 PM