Support Portal

for ProcessRobot and WinAutomation

ProcessRobot Robot Errors

Solobot Service is not being created
In case the ProcessRobot Solobot service is not being created during the installation, run the Command Line as an administrator and execute the following c...
Fri, 7 Dec, 2018 at 10:26 PM
Sidebot/Solobot cannot be registered due to version mismatch with the server. Event ID 2004
All installations of Sidebots and Solobots should match the version of your ProcessRobot Server. Machines that are connected to your ProcessRobot Server...
Fri, 7 Dec, 2018 at 10:56 PM
MAHJFDC01 ProcessRobot SoloBot Agent Service. Internal Error
The "Audit" tab in Control Desk gets populated with the below error (ProcessRobot 2019.1.1.3233): " An internal error occurred. Please cont...
Fri, 29 Nov, 2019 at 6:34 PM
CJJC01 Janitor error
Received error in the Audit tab of Control Desk: CJJC01 Janitor error System.NullReferenceException: Object reference not set to an instance of an o...
Fri, 12 Jul, 2019 at 4:05 PM
Sidebot Cannot be registered due to the assignment of the same robot
A ProcessRobot User cannot connect to the Sidebot (the message reading "Invalid username/Password" is displayed) and the following message is logg...
Fri, 5 Jun, 2020 at 10:08 PM