Support Portal

for ProcessRobot and WinAutomation

Email Automation

Connect to Exchange Server using Exchange Server Address
Sometimes the Exchange Server "Auto Discovery" service spends a lot of time to identify the Server Address and establish a connection. In order t...
Fri, 18 Jan, 2019 at 12:55 PM
Email Monitor Trigger - "Account Health-check Failure" message
While setting up an Email Monitor Trigger through Control Desk or WinAutomation Console, upon hitting OK, the Health-check procedure takes place. The st...
Mon, 18 Feb, 2019 at 2:27 PM
Email Actions with Gmail Account with 2-step Verification
In order to use the Email Actions on a Gmail account where 2-step verification is enabled, the below steps should be followed: Login to Gmail Navigate...
Fri, 13 Jul, 2018 at 8:47 AM
Handling Outlook Receipts
Outlook users may sometimes request a delivery receipt or a read receipt when sending a message.  Typically, when reading said email, the user will be p...
Wed, 29 Aug, 2018 at 6:48 PM
Launch Outlook is asking user to select profile
In rare cases, while using the "Launch Outlook" action, the application may ask the user to select a profile. In those cases, we need to make ...
Tue, 20 Aug, 2019 at 3:16 PM
Shared mailbox & Outlook actions
Account setup The Outlook Actions are capable of using any email account that is set up in the desktop client. Retrieve emails The "Retrieve...
Wed, 15 Apr, 2020 at 5:21 PM
Email Actions - Error: "Account failed health-check" / "Client was not authenticated"
The cause of that error is related to the two - step verification that is required by the email provider. Two-Step Verification Most email providers of...
Thu, 16 Aug, 2018 at 7:00 PM
Email Monitor Trigger / Retrieve Emails action issue with certain Lotus Notes accounts
Upon setting up an Email Monitor Trigger, or the "Retrieve Emails" Action for a Lotus Notes account, in case there are additional criteria specifi...
Fri, 17 May, 2019 at 4:11 PM